Midlands Olton & Bickenhill: 0121 706 0851 info@total-training.uk.com


Policy Statement

As a provider of further education Total Training fully recognises the responsibility it has regarding safeguarding and promoting the welfare of our learners. This includes children, young people and vulnerable adults.

A child or young person is defined as :

A child is defined as anyone who has not yet reached their 18th birthday. ‘Children’ therefore means ‘children and young people’. The fact that a child has reached 16 years of age, is living independently or is in further education does not change his or her status or entitlement to services or protection under the Children’s Act 1989.

A vulnerable adult is defined as :

‘Anyone aged 18 years and over who are dependent on family members, their social network, professionals or volunteers, as a result of a special need arising from the ageing process, physical or mental ill-health, learning disability or physical or sensory impairment. It is the level of dependency in respect of the meeting of basic needs that renders these adults particularly vulnerable. Vulnerable adults may be victims and/or abusers and they may themselves be in a caring role’.

What is Safeguarding?

Safeguarding is the protection of children and adults at risk from abuse and neglect, promoting health and development, ensuring safety and care, and ensuring optimum life chances. The Safeguarding Agenda includes a wide range of potential risks

  • Abuse (physical, emotional, financial, institutional, sexual, organisational)
  • Self-neglect
  • Discrimination
  • Child sexual exploitation
  • Bullying AND cyberbullying
  • Domestic abuse
  • Substance misuse
  • Fabricated or induced Illness
  • Faith abuse
  • Forced marriage
  • Gang and youth violence
  • Private fostering
  • Female genital mutilation (FGM)
  • Gender based violence
  • Radicalisation
  • Sexting
  • Teenage relationship abuse
  • Trafficking and modern slavery
  • Mental health concerns

Safeguarding must be the informed responsibility of all staff, senior management, volunteers and board members to ensure the learning environment is safe and secure for all.

In order to do so they will need to consider the following 5 R’s


The ability to recognise behaviour that may indicate abuse is of fundamental importance. Whether the abuse may occur on Total Training Company (UK) Ltd premises, in the workplace, home or in any other setting in which the learner may find themselves, all those playing a role in meeting learners’ needs should be aware and informed so that possible abuse can be recognised, investigated and acted upon effectively. Signs and symptoms of abuse of young people and/or vulnerable adults may include direct disclosure. All staff should be trained to understand signs of possible abuse and know how, where and to whom to report concerns. Staff will be able to recognise signs of abuse, will know how to respond to Learners, how to use appropriate questioning and how to record information accurately. They will be aware of the Designated Person Flowchart and how to follow this procedure.

Response  Appropriate

Response by our staff is vital. No report of or concern about possible abuse should ever be ignored. Staff are trained how to determine the most appropriate response and to clarify precise details. They are aware of the correct protocol, i.e.:

Do not lead or probe with questions

Remain calm and demonstrate interest and concern while investigating.  Do not agree confidentiality, this may restrict you from taking any action later

Reassure that they have done the correct thing in reporting their concerns and that everything possible will be done to help

Record any disclosures Keep copies of any notes taken and please sign and date them accordingly

Any Questions? Need Advice?

If you’re not sure where to start simply click here to send us your enquiry or call us on 0121 706 0851 (Midlands) .