Midlands Olton & Bickenhill: 0121 706 0851 info@total-training.uk.com

Faq

To book a course you will firstly need to Register an account with us. Click "Register" in the top left corner. From here you will be asked to enter your email address and confirm your password. Below this you can choose your account type; Business: A Business is for companies booking on behalf of their own staff members/delegates. or Personal: A Personal account allows you to book soley for your self. Below this you will be asked to input additional information such as your Name and Address. Finally click Register.    

Your Profile 

This will take you to your Profile, where you can edit and update your business and personal information. You will also be able to view your certificates, and previous orders. If you hold a business account you can add multiple staff members details. Please input this information before you book them onto a course. Please note the final basket page will not let you proceed without this information.  

Adding your course - Basket 

You can add a course by selecting the amount of delegates you wish to book and clicking "add to basket", this will then redirect you to the basket page. On this page you will be able to see the courses you wish to attend, and the list of delegate names who you added to your profile previously. In the table with the delegate name you will see a small grey box under "attending", please tick this box relevant to the delegate who is attending. Once this is completed you can click "proceed to checkout"    

Check Out

The check out page will confirm your details and ask you to complete any missing fields. You will then be redirected to the WorldPay payment page. One this page, you will be asked to select the type of card you will be using as a payment method (Mastercard, Visa, Maestro and JCB), select the image of the card. Once selected you will be asked to fill in your card details. Once all the information has been completed you can then, click "make a payment". Your booking is now complete, and has been sent direct to our admin booking team, who will send the course joining instructions to you within 48 hours.
To apply for a CSCS card you must prove you have the appropriate construction related qualifications and training required to carry out your job. Use the CSCS online cardfinder to find out which card you should apply for and which type of CITB Health, Safety and Environment Test you need to take. https://www.cscs.uk.com/card-finder/
You can prepare for a test with the use of multiple resources. The CITB OP/Spec HS&E test application is available to download for a small fee of £5.99. This app allows you to go through all the questions, and take mock tests to help you fully prepare for the test. Alternatively, you can purchase the CITB Health, Safety and Environment Test (For operatives and Specialists) for £12. For online revision you can head to http://www.citb.co.uk/hsandetest
All courses or tests must be paid for in advance. Payments can be made in cash, or card either through the telephone or on site with a card machine.
You must always bring a form of photographic I.D. Failure to do so will lead to cancellation of your test.
From 1st July 2014 the green Construction Site Operative (CSO) card is no longer being issued. There is a new green CSCS card only available for people working in labouring occupations. CSCS’ role is to provide a scheme for the construction industry that confirms site workers’ training and qualifications. Many site workers who are carrying out skilled occupations have been applying for the green CSO card as the easiest route to gain access to construction sites. This makes it difficult for contractors to use CSCS cards as a reliable method of checking that site workers have the appropriate skills to work on construction sites safely and effectively.
If you fail your CSCS Test, you may be able to sit another one in as little as 48 hours. We have regular bookings from Monday to Thursday 9:30am - 3:00pm.
You will need to have passed the CITB Health, safety and environment test within the last 2 years. You can apply for this card if you have completed the QCF Level 1/SCQF Level 4 Award in Health and Safety in a Construction Environment. This is a lifetime qualification that only needs to be completed once and will be accepted in 5 years’ time when renewing your Labourer card. Alternatively, you can choose to complete a CITB Health & Safety Awareness Course which is run every other Friday here at Total Training.

Any Questions? Need Advice?

If you’re not sure where to start simply click here to send us your enquiry or call us on 0121 706 0851 (Midlands) .